RISE sports academy - Program Fees Refund Policy

At RISE sports academy, we are dedicated to providing valuable and enriching experiences for our participants. We understand that there may be situations where you need to request a refund of program fees. Please carefully review our program fees refund policy below for guidance:

Refund Eligibility

1. Cancellation During Registration Period: If you cancel your enrollment in RISE sports academy, during the registration period (start date), you are eligible for a full refund of program fees.
2. Cancellation After Program Start Date: If you cancel your enrollment after the program has commenced, a refund will not be issued.

Refund Process

1. Request a Refund: To request a refund of program fees, please contact our program administration team at [info@rise.ps or +970 594044555]. Provide your name, program details, and a reason for the refund request.
2. Processing Time: Refunds will be processed within [14] business days upon receipt of a valid refund request.
3. Refund Method: Refunds for program fees will be issued using the same method of payment used for the original program enrollment. If this method is unavailable (e.g., credit card expired), we will coordinate with you to arrange an alternative refund method.

Exceptional Circumstances

• In exceptional circumstances, such as program cancellation by RISE sports academy, natural disasters, or other unforeseen events, we will work closely with participants to provide appropriate solutions, which may include rescheduling the program, offering credit for future programs, or issuing refunds as applicable.

Contact Us

If you have any questions or concerns regarding our program fees refund policy or need assistance with a refund request, please do not hesitate to reach out to our program administration team at [info@rise.ps or +970 594044555]. We are here to assist you.

RISE sports academy shop - Refund Policy

At RISE sports academy, we are committed to providing a seamless shopping experience. We understand that sometimes refunds may be necessary. Please review our refund policy below for more details:

Refunds

1. Eligibility: Refunds are issued under the following circumstances:

• When an eligible item is returned in accordance with our return policy.
• If an order is canceled before it has been shipped.
• In cases where we are unable to fulfill your order.

Refund Process: To request a refund, please follow the return process outlined in our return policy. Once we receive and inspect your returned item, we will initiate the refund process. Please allow [14] business days for the refund to be processed.

Refund Method: Refunds will be issued to the original method of payment used for the purchase. If the original payment method is unavailable (e.g., credit card expired), we will contact you to arrange an alternative method.

Cancellations

If you need to cancel an order, please contact us as soon as possible. Orders that have not yet been shipped can typically be canceled, and we will issue a full refund.

Failed Deliveries

If an order cannot be delivered due to an incorrect shipping address provided by the customer or if the customer fails to accept delivery, and the package is returned to us, a refund will be issued minus any shipping costs incurred and a restocking fee, if applicable.

Contact Us

If you have any questions or concerns regarding our refund policy or need assistance with a refund request, please don't hesitate to contact us at [info@rise.ps or +970 594044555]. Our dedicated customer support team is here to assist you.

RISE sports academy shop - Return Policy

At RISE sports academy, we want you to be completely satisfied with your purchase, if you have any questions or concerns about your order, please don't hesitate to contact us. We are here to assist you.

Returns

1. Eligibility: We accept returns within [24] hours of the date of purchase. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.
2. Return Process: To initiate a return, please contact our customer support team at [info@rise.ps or +970 594044555]. Our team will guide you through the return process, providing you with a Return Authorization Number (RAN) and further instructions. Please do not return any items without obtaining an RAN.
3. Return Shipping: Customers are responsible for the cost of return shipping, unless the return is due to a mistake on our part or a defective product. In such cases, we will provide a prepaid shipping label.
4. Refunds: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original method of payment. Please allow [14] business days for the refund to reflect in your account.

Exchanges

If you wish to exchange an item for a different size, color, or product, please contact our customer support team. We will guide you through the exchange process, and once we receive your returned item, we will send the requested replacement.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately with a clear photo of the item and its packaging. We will provide instructions for returning the damaged or defective item and will send you a replacement or issue a refund as soon as possible.

Cancellations

If you need to cancel an order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be canceled.

Contact Us

If you have any questions or concerns regarding our return policy, please don't hesitate to contact us at [info@rise.ps or +970 594044555]. Our dedicated customer support team is here to assist you.